Look up and filter user information

User lookup and filter page

You can search for a specific user or filter all users via the Users dashboard. Once you’ve filtered users, you can download a list of all matching users as a CSV, view the matching users group in Analytics, create a message that targets all matching users, and add all matching users to an A/B test.

Lookup user

Search for a specific user by inputting their exact user ID, device ID, or push token. The lookup user function is case-sensitive.

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Filter users

Here you can use the same Segment menu found throughout Leanplum to filter users.

Matching users options

Here you will see a count of the number of users that match your filters. You also have the following options:

  • Download a list of all matching users as a CSV
  • Analyze all matching users as a group in Analytics
  • Create a new message targeting all matching users
  • Create an A/B test targeting all matching users

Matching users list

Here you can see a list of all users that match your filters. The list shows the user ID and device model of each matching user. Clicking on the user ID will take you to the user’s User Profile page. If there is a person symbol to the left of the user ID, that user has a registered development device. To the right of the device model is a list of all variants the user is in for every active A/B test. A purple checkmark indicates which variants they belong to. Clicking on one of the empty circles will re-assign the user to that variant.

User profile page

Clicking on a user from the list of results will take you to their profile. The User Profile page contains metadata about the user, their device, their user attributes, and their event and message milestones within your app.

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If you are explicitly setting a custom user ID and the user has multiple devices tied to that ID, each device will be listed here. Here is the metadata displayed by default:

User ID

The user ID. If you are passing a custom user ID, that will be used. If not, this will be the device ID.

Is developer

Whether the user has a registered development device.

Device ID

By default, IDFV for iOS and MD5 hash of the MAC address for Android

Device name

The name of the device, taken from device settings

Leanplum account owner

If the device is a registered development device, the email address used for the Leanplum account of the user.

If it is not, the value will be None.

Device Model

The device model

System name

The device OS name

System version

The device OS version

iOS push token

The iOS push token (iOS only)

iOS push token added

The timestamp of when the push token was added to Leanplum (iOS only)

iOS push token types

The types of pushes enabled on the device. Push types are Badges, Sounds, and Alerts (iOS only)

Android GCM registration id

The Android GCM registration id (Android only)

Android GCM registration id added

The timestamp of when the registration id was added to Leanplum (Android only)

App version

The latest app version on the device

Country

2-letter country code (Determined by IP address geolocation)

Region

States in United States, provinces in other countries (Determined by IP address geolocation)

City

City name (Determined by IP address geolocation)

Locale

Combination of language and location (Determined by which app store the device is using)

User attributes

Displays all user attribute names and values tied to device (Only applies if user attributes are being sent)

Time spent in app

Total amount of time user has spent in the app

Number of sessions

Total number of sessions a user has had

Number of events

Total number of events a user has triggered

Number of states

Total number of states a user has entered

 

User ID

The user ID assigned to this user. If you are not explicitly assigning a user ID, this will be the same as the device ID.

Location map

A Google Map showing the user’s location. The map shows the city center of the city the user was in when they started their latest session, not the specific location within the city.

User and device metadata

Here you can see all metadata associated with this user. You can also register or unregister a device as a development device.

User Milestones

Timestamps related to the user’s behavior in the app, and to messages they have received. Not all events are included in the milestones. Possible milestones include:

  • Install time (called “Created”)
  • Last session start time (called “Last Session”)
  • Time of first occurrence and last occurrence of a particular event (along with count of lifetime occurrences)
  • Time of first instance and last instance of a particular message being sent
  • Time of first instance and last instance of a particular message being viewed
  • Time of first instance and last instance of a particular message being opened

A/B Tests and Variant

A list of all active A/B tests and which variants the user is in. A purple checkmark indicates which variants they belong to. Clicking on one of the empty circles will re-assign the user to that variant.


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