Enabling uninstall tracking

With uninstall tracking, Leanplum will automatically detect uninstalls based on whether the push token has been removed for a user. This requires push notifications to be enabled for your app. When an uninstall is detected, Leanplum will track an Uninstall event for that user.

To enable uninstall tracking, navigate to the App Settings page by clicking on the App Selection menu at the top of the screen, and select Manage Apps (Note: This menu will be accessible from any page of the Leanplum platform).

Once in the App Settings page:

  1. Find the app you wish to enable uninstall tracking for and click on the Keys & Settings link (Note: This requires your account to have Admin or Member privileges for that team)
  2. Click on the Push Notifications tab
  3. Scroll down to the Uninstall Tracking section
  4. Confirm that the checkbox next to Enable uninstall tracking is checked
  5. Click Done


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