STEP 1: Name the message (Ex. “Dormant User Message”)
STEP 2: Choose Message type - “Push Notification”
STEP 3: Choose Targets - “All Users”
STEP 4: Choose Delivery - “Triggered”
STEP 5: Choose trigger - “View” in this example. Usually a key engagement point
STEP 6: Select delay - “3 days”
STEP 7: Send with exclusion - “View” in this example. If the user comes back and views, the message is cancelled.
STEP 8: Customize the message to include dynamic values for name and content interacted with.
STEP 9: Select “Start” in the top right corner to set the message live
Pro tip: If a user has uninstalled or has not enabled push, you can target an email campaign to users with Push not enabled.