Setting caps and global throttles for messages and webhooks

Leanplum allows you to set daily and/or weekly message and webhook caps per user, per app.

To do so, navigate to the App Settings page by clicking on the App Selection menu at the top of the screen, and select Manage Apps (Note: This menu will be accessible from any page of the Leanplum platform).

Once in the App Settings page:

  1. Find the app you wish to set message caps for and click on the Keys & Settings link (Note: This requires your account to have Admin or Member privileges for that team)
  2. Click on the Messaging tab
  3. Enter the daily and/or message and webhook caps you would like to use
  4. Click Done

 

You can also add global message throttling from this window. This is useful if you would like to distribute the increased load on your servers (from users being drawn into your app) over a longer period of time.

This throttling will apply to all scheduled message campaigns sent to more than 50 users. If a value is set, Leanplum will spread delivery out uniformly over the specified amount of time (in minutes). Note that we typically do not recommend throttling delivery by more than 2 hours (120 mins) as this could cause messages to send far outside of the time which was defined on the Leanplum dashboard.

To add a throttle, once in the App Settings page:

  1. Find the app you wish to throttle message delivery for and click on the Keys & Settings link (Note: This requires your account to have Admin or Member privileges for that team)
  2. Click on the Messaging tab
  3. Go to the Throttling section
  4. Enter the number of minutes you would like to spread delivery over
  5. Click Done

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