Can I restore a deleted campaign created in the "Campaigns" section or a message created in the "Messaging" section of the dashboard?

Question

Can I restore a deleted campaign created in the "Campaigns" section or a message created in the "Messaging" section of the dashboard?

Answer

Once a campaign or a single message is deleted this is permanent and it cannot be restored. When you click on the "Delete" button the following will be permanently deleted:

  • The campaign or the message;
  • All the associated Analytics metrics;
  • All the events recorded in the user profiles of the users who have received the campaign or the message;

As the events are deleted from the user profiles you will not be able to use these events for targeting purposes.


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