Message events are processed and cached once every few hours. Sometimes you may not see message events, like Sent or Open right after you send them.
Also, in some cases you may want to build a few campaigns in advance, that depend on each-others events. However, since those events have not yet happened, they do not appear in the drop-down suggestions.
In such cases, it's still possible to target based on those events, but you would need to use the ID syntax instead.
Depending on the event and the channel, the syntax could be:
Source of event | Syntax |
A/B Test | .a<ID> |
Campaign | .c<ID> <Event> |
Campaign Action / Message | .m<ID> <Event> |
*The <> brackets must be removed.
**To find the ID, please follow the steps listed in this article:
***For a list of all events tracked by Leanplum, refer to our documentation.
Notes:
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Here are a few examples of the syntax being used with ID value of 123456:
Event | Syntax |
A/B Test Impression |
.a123456 |
Push Notification Sent |
.m123456 |
In-app View |
.m123456 |
Push Notification Open |
.m123456 Open |
Push Notification Held Back |
.m123456 Held Back |
Email Bounce |
.m123456 Bounce |
Rich Interstitial Select button 1 |
.m123456 Select button 1 |
Campaign Enter |
.c123456 Enter |
Campaign Exit |
.c123456 Exit |
Campaign Convert |
.c123456 Convert |
Examples as trigger events for a campaign: