FAQ
- Why is my Image or File upload failing?
- How many messages can you send per minute?
- How can I style/optimize Rich in-app messages for different screen sizes?
- How to prevent users from re-entering a recurring campaign?
- How are conversions attributed to campaign actions?
- My onboarding campaign is not working. What is wrong?
- Why users are triggering the campaign, but there are no "Enter" events recorded?
- Why is there a discrepancy between Campaign Results and Analytics?
- Why am I seeing an error when I preview a Push Notification?
- Can I A/B test the delay of the actions within a campaign?
- Can I add a second A/B test in a campaign composer campaign?
- Is there a range of IP addresses that are used by the Leanplum API?
- Which in-app message events are counted for the "Engaged" metric in the "Campaign Overview" section?
- How to enable Rich Interstitial Messages for Google Tag Manager?
- How to disable click tracking in emails created using the "Drag & Drop" editor?
- Why I cannot duplicate a campaign from one application to another?
- Why am I receiving error response 451 "Unavailable For Legal Reasons"?
- How are the A/B test variants of the users determined?
- Why does my message send earlier than scheduled and Sent events appear before the scheduled time?
- Can I restore a deleted campaign created in the "Campaigns" section or a message created in the "Messaging" section of the dashboard?
- How does the preview work for the email messages created in the "Messaging" section?
- How can I export all the users who are part of an A/B test together with their variant?
- Can I use a "Drag and Drop" templates for standalone email messages created in the "Messaging" section of the dashboard
- Why my Rich(Floating) interstitial in-app message is displayed without the image I have added?
- What are the possible options to customize the Rich(Floating) interstitial in-app message template?
- Is it possible to add JavaScript inside a Rich(Floating) Interstitial message?
- Why did my user receive a duplicate email?
- Why does Campaign Results show data but Analytics doesn't?
- Why my Audience estimation shows 0 users?
- How long after importing users can I see them in the dashboard?