FAQ
- Unique user analytics are not available
- Why am I no longer able to define a segment directly in Messages?
- How to see users who opened a message?
- What happens if I have parameters over the 200 limit?
- What is the timezone for the Analytics?
- How do I tell apart imported users from SDK users?
- How precise is the location data gathered by Leanplum?
- Do I need to subscribe any users after creating a new email subscription category?
- Do I need to subscribe newly imported users for the email channel?
- Why am I getting 408 and 429 errors when testing with Leanplum SDK in dev mode?
- What event parameters does the Unsubscribe event have?
- Can I add a video in my email campaign?
- Can I send email attachments through Leanplum?
- Can I restore user's info and events when he accepts tracking after being blocked?
- I have uploaded a CSV file with target users, but this is not reflected in to target audience when I click "Explore users". Is this ok?
- How are Uninstalls tracked?
- How do I export users that triggered an event with a certain parameter via the API
- Did you release your app in Leanplum development mode?
- Why does my event timeline have an Open without a Sent event?
- In-app message limits are not working
- How to see a more detailed breakdown of the "Other" group for grouped metric in Analytics?
- How to use a custom user attribute in the same session it was set?
- How to target the users from the holdback group of a campaign?
- Why does the retention metric display N/A when filters are applied?
- How to add in-app message on top level in recurring campaigns?
- Why do I see conversions after the attribution window has passed?
- How to find the users who were held back from a certain message/campaign?
- I cannot create new email templates, why is that?
- Why is my CSV upload failing?
- How to optimize my emails for Dark Mode?