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FAQ

  • Can I restore a deleted campaign created in the "Campaigns" section or a message created in the "Messaging" section of the dashboard?
  • How does the preview work for the email messages created in the "Messaging" section?
  • How can I export all the users who are part of an A/B test together with their variant?
  • Can I use a "Drag and Drop" templates for standalone email messages created in the "Messaging" section of the dashboard
  • Why my Rich(Floating) interstitial in-app message is displayed without the image I have added?
  • What are the customizable options of the Rich(Floating) interstitial in-app message template?
  • Is it possible to add JavaScript inside a Rich(Floating) Interstitial message?
  • Why did my user receive a duplicate email?
  • Why does Campaign Results show data but Analytics doesn't?
  • Why my Audience estimation shows 0 users?
  • How long after importing/updating users can I see them in the dashboard?
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